Quality is our priority
Delivering products and services of excellent quality to our customers is fundamental to Dextra. To achieve these goals, we are committed to continuous improvement in each of our factories.
A structured quality management system (QMS) is the key factor that allows us to continually improve its processes. Principles from the ISO9001:2015, such as the Plan-Do-Check-Act basis, have been applied to our work processes:
- Plan – to recognize opportunities and plan for resources and changes
- Do – to carry out the changes
- Check – to monitor the changes and identify what we can learn
- Act – to take improvement actions based on what we have learned
Quality is the responsibility of every Dextra employee. This continuous improvement system offers our teams the possibility to constantly improve our performance and efficiency, resulting in an enhanced level of satisfaction of our customers.
All Dextra factories, in Thailand, China and India, are now ISO9001:2015 certified.